Refund Policy

Last updated: 18 October 2026

Every account gets a free 10-minute trial, so you can check that InterviewGuru works on your computer and with your meeting apps before you pay. This policy explains when we refund a purchase. It is part of our Terms of Service.

Subscriptions outside India (US dollars, sold by Paddle)

• 14-day refund: you can ask for a full refund within 14 days of any payment (your first payment or a renewal). No reason is needed.
• Cancelling: you can cancel at any time from your dashboard (Manage subscription) or from the link in your Paddle receipt. Cancelling stops future renewals; it does not refund the current period on its own. You keep access until the end of the period you paid for.
• These purchases are sold by Paddle.com, our Merchant of Record, which processes the refund. If you live in the EU, the UK or another country with consumer cancellation rights, you also have the rights described in Paddle's buyer terms.

Plans bought in India (rupees, paid through Cashfree)

• Payments are not refundable once the license key has been issued, except where the law requires a refund.
• Renewing plans: cancel at any time from your dashboard (Cancel auto-renew) before the next charge to stop it. Cancelling does not refund the current period; you keep access until it ends. If you are charged for a renewal you had already cancelled, we refund it in full.
• We always refund a duplicate charge for the same order, and a payment for which no license key could be issued.

How to ask for a refund

• Email support@interviewguru.in from your account's email address with your order ID (shown in your dashboard under Payments).
• For subscriptions outside India you can also ask Paddle directly through the link in your receipt or at paddle.net.
• Refunds go back to the original payment method. Banks usually take 5 to 10 business days to show them.
• When a purchase is refunded, its license key stops working.

Contact

Questions about refunds: support@interviewguru.in.